Last Updated: July 2026
At Bioscape Nutrition, we are committed to delivering your orders in a timely and efficient manner.
1. Order Processing
- All orders are processed within 1-2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Timeline
- Delivery timelines generally range between 3-7 business days across India.
- Delivery timelines may vary depending on the customer’s location and courier partner availability.
3. Shipping Charges
- Shipping charges, if applicable, are displayed at the checkout page before payment.
- We may offer free shipping on selected products, promotional campaigns, or minimum order values.
4. Order Tracking
- Once your order is dispatched, a tracking link and shipment details will be shared via Email, SMS, or WhatsApp.
- Customers can use the tracking details to monitor the delivery status of their orders.
5. Delivery Delays
While we strive to deliver all orders within the estimated timeline, delays may occur due to:
- Natural calamities
- Weather conditions
- Public holidays
- Transportation disruptions
- Unforeseen courier partner issues
In such cases, Bioscape Nutrition shall not be held liable for delays beyond our reasonable control.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details, including:
- Full name
- Complete delivery address
- Contact number
- PIN code
Bioscape Nutrition shall not be responsible for failed deliveries resulting from incorrect or incomplete information provided by the customer.
7. Damaged or Tampered Packages
If the package appears damaged or tampered with at the time of delivery, customers are advised to:
- Refuse acceptance of the package, and
- Contact our customer support team immediately.
8. Contact Information
For any shipping-related queries, please contact us:
Bioscape Nutrition
Email: care@bioscapenutrition.com
Website: https://bioscapenutrition.com